Menu Close

Careers with FUSION

Welcome to FUSION!

Are you looking for a job where you can make a real difference? A challenging career that provides meaning and rewards of the heart?
Are you looking to find a workplace that has a friendly and inspiring environment and supports your professional and person growth?
Then you should join the FUSION team!
The FUSION mission is to provide housing and support services to families experiencing homelessness in our community so they will have a safe, secure environment as they work toward self-sufficiency.
We are looking for talented people to help us achieve this mission and continue expanding our impactful footprint in the community.

Current available positions and Job Descriptions can be found on this web page.

Current Position: Shelter Staff – See Below ↓


Hiring Organization Information

Organization Name: FUSION
City: Federal Way
State: WA
Country: United States

Organizational Overview

FUSION is a primarily volunteer-based, non-profit organization that has been providing transitional housing and support services to homeless families in Federal Way and NE Tacoma for 28 years. We raise funds to manage and maintain 20 fully-furnished homes for families experiencing homelessness. Housing is paired with comprehensive case management services. FUSION also operates an upscale, resale furniture and décor boutique in Federal Way where we sell gently used furniture and décor. All proceeds from sales benefit our mission.
In 2019, FUSION received grant funds from the Washington State Department of Commerce and King County to purchase and renovate a hotel in Federal Way for families experiencing homelessness. The Pete Anderson-FUSION Family Center (PA-FFC), lovingly referred to as “The Pete,” opened in December 2020 to provide emergency shelter and critical services to 116 families annually who desperately need shelter and supportive services to overcome trauma and resolve their individual barriers to self-sufficiency.
The PA-FFC provides on-site support services to families including employment development, assistance in seeking permanent housing, and afterschool programming for children and youth. Innovative models of service delivery including Trauma-informed Care, Motivational Interviewing, Family Stability and Youth Thrive are facilitated. The centers support services team walk shoulder-to-shoulder with our families to provide advocacy and assistance in accessing vital community resources that are often difficult, if not impossible, to navigate when experiencing the barriers and challenges that accompany the experience of homelessness. FUSION has an empowering open table and collective approach as an organization and sees great value in teamwork and innovation that includes the use of emerging best practices in its business and program models.

Position Information

Employment Type: Part-time on-call position
Job Category: Shelter Staff


The Shelter Staff position is responsible for general shelter oversight, the facilitating of guest screenings, housekeeping of common areas, family unit turnovers and for a variety of record keeping and interpersonal tasks. Adheres to all State and Federal mandates regarding shelter care and facilitates the safe operation of the shelter. Responsible for providing relevant, consistent documentation regarding resident updates, status, and concerns in the Daily Log during shift to support communication and care coordination between staff/shift changes.


A. Performs guest screenings and all required documentation and coordinates with Lead Shelter staff to successfully onboard new families.
B. Maintains cleanliness of shelter common areas including shared office space, great room, staff restrooms, staff kitchen, and industrial laundry area.
C. Responsible for family unit turnovers to include bagging up items left behind, cleaning restroom and family unit, washing of linens, making beds, and preparing rooms for incoming families.
D. Responsible for laundering guest linen once weekly as outlined by schedule.
E. Maintains a consistently clean and orderly shelter.
F. Ensures that no unregistered guests are on the shelter premises.
G. Reports any concerns or problems that occur while on duty to Program Manager or Lead Shelter Staff and documents activities in the daily log to include time signing in, events, activities and any information that would be helpful to the next staff member coming onto their shift.
H. Contacts PA-FFC Program Manager in the case of emergency or critical incidents such as fire evacuation, police intervention, 911/EMS, mental health, medical emergency, or when residents appear to be under the influence of mind/mood altering chemicals and completes written Incident Report.
I. Provides guest services in the moment to include emergent needs and helping make connections with community resources.
J. Reinforces and maintains FUSION Program and Operation guidelines, practicing a guest-first approach.
K. Models respect and compassion to all guests, staff and volunteers providing a pro-active approach to problem solving.
L. Performs monthly Fire and Safety Drills (alternating months) and provides documentation that they have been performed.
M. Must be willing to perform other duties as assigned.


Must be a high School graduate with experience or interest in working with families who are experiencing homelessness.
Understands and adheres to state and federal confidentiality regulations including HIPAA.
Models “service to others”, professionalism, respect, emotional maturity, compassion and patience toward all peers, staff, volunteers, and guests.
Supports and is sensitive to a work culture of inclusivity, equity, and cultural diversity.
Must have the ability to cope well in a sometimes-stressful environment and not “buy into” the perceived crises of others.
Must have good literacy skills including the ability to gather, document, and report information clearly and to share effectively about FUSION and its programs.
Must sign an oath of confidentiality covering all staff, volunteers, and guests.
Must have a personal self-care routine that contributes to a professional and healthy work culture and which supports compassion, accountability, open communication, and respect.
No phone calls please. Send resume and cover letter to FUSION is an equal opportunity employer.